Download the Cisco Jabber software from the App Store (iOS) or Google Play Store (Android). Request Jabber For Mobile While you can install and setup Jabber for Mac or Windows without prior authorization, you'll need to request access for mobile devices. Communication downloads - Cisco Jabber by Cisco and many more programs are available for instant and free download. JabberFoX is a Jabber client for Mac OS X and the name stands for 'Jabber For OS X'. Jabber Video works. PC or Mac and a. Download mac os 10.13.0 dmg.
Jabber lets you connect and collaborate with your Stanford colleagues through a variety of communication channels using your computer.
System requirements
- Apple OS X El Capitan 10.11 (or later)
Cisco Jabber Video Client Mac Download Software
Installation
- Download Cisco Jabber for Mac.
- Double-click the downloaded file from your browser and then double-click the Install_Cisco-Jabber-Mac.sparkle_guided.pkg file to start the Cisco Jabber installer wizard.
- When the Welcome screen displays, click Continue.
- Read the license agreement if you wish and then click Continue. Click Agree to accept the terms of the license agreement and continue with the installation.
- You may be prompted to select the disk where you want to install Jabber. Select your hard drive and then click Continue.
- Click Install to perform the standard installation.
- At the prompt, enter your administrator account password for the Mac and click Install Software.
- When the software has finished installing, click Close.
Sign in
- To launch Jabber, open your Applications folder and double-click the Cisco Jabber.app icon.
- Enter your sunetid@stanford (for University affiliates), [email protected] (for SHC affiliates), or your login [email protected] (SCH affiliates) and click Continue.
- For Stanford University affiliates, the WebLogin screen appears. Enter your SUNet ID and your SUNet ID password and click Login. Two-step authentication may also be required. Stanford Children's Health and Stanford Health Care affiliates will be prompted to enter their password.
Sign out
- Click Jabber in the Apple menu bar and then click Sign Out.
When there was a surge of people going to work from home during the COVID-19 pandemic, the number one issue seemed to be with people trying to get on web conferences and having audio issues or using a Softphone like Cisco Jabber and having audio issues. In this post, I’d like to address the use of Cisco Jabber and Cisco WebEx in Citrix desktops as I have received multiple questions about this.
Before getting into the how. I think I should address the can you? and should you? questions. Cisco Jabber actually works pretty well in a Citrix virtual desktop, RemotePC and published desktop as long as you ensure the user’s endpoint that they are launching their desktop session from has the JVDI Client installed. If they do not have the JVDI Client installer, their audio quality is going to be poor. They’ll experience choppy speech no matter what policies or other settings you have in-place. Without the client, don’t even bother trying.
The metrics shown from ControlUp above are of 4 sessions, 3 of which are engaged in Jabber calls. These are launched on a published desktop and each user has an endpoint with JVDI Client. You can see the CPU utilization is pretty reasonable. Memory is relatively high but no more so than on any device. I/O, network, disk writes are all within acceptable ranges for us. It’s worth noting, for this test I focused purely on audio only calls.
Back to the question, Can you? Yes, you can. Should you? Personally, I feel while the audio quality is acceptable it is still not as loud and clear as when you use Jabber directly on your device but if you are entertaining the idea of putting Jabber in your virtual desktop or published desktop, odds are getting it directly on your end user’s devices is something you are not in a position to do.
Above you can see a a trend of CPU utilization. Eclipse and jdk download for mac. If you’re only interested in Jabber, don’t be alarmed by that spike, it is not from Jabber. With the JVDI client the CPU utilization is successfully offloaded to the client device. The spike you see was when the same testers all got on a WebEx session with another person doing a screen share.
Cisco Jabber Install
What I found from testing was that the person doing the screen share didn’t use a crazy amount of CPU but rather each person viewing the screen share was consuming a relatively high amount due to rendering the video. I’ll be interested in future to test this with our NVIDIA vGPUs but those were not option at the time of this testing.
Even without screen sharing, WebEx does chew up more CPU than Jabber. One good bit of news is that even without an equivalent of JVDI Client, WebEx’s audio is actually very good through a Citrix session.
My advice is that if you want to run both or either of these in a virtual desktop that should be just fine. In a published desktop you’ll really want to keep an eye on usage. WebEx in particular is cause for concern. Perhaps using Citrix WEM to protect your critical apps and workflows against multiple WebEx sessions running on a VDA would be wise. Either that or educate your workers to launch WebEx session from personal devices rather than on a virtual desktop session.
Cisco Jabber Setup and Configuration in Desktops and RemotePC
For your Citrix policies, you’ll obviously want to allow your end user’s micsheadsets to redirect into sessions. It’s important to set Audio quality to Medium – optimized for speech.
On your VDA, be it your virtual desktop, published desktop or even your RemotePC, you should first install the Cisco JVDI Agent and then install Cisco Jabber. Ensure the versions of all components match. In my environment, I’m using PVS and didn’t require anything special for the install and didn’t need to do anything special when sealing the image.
On your personal PC or Thin Client, you’ll need to install the JVDI Client.
Note: At this time there is no JVDI Client for Mac. If you want to support Macs, you should provide a download of Jabber and allow use on their Mac in their profile.
And that should be it. You should be able to use WebEx and Jabber successfully.
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